New Brunswick Securities Commission

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	How Do I Know if I Have a Complaint?
	How Do I Make a Complaint?
	What the NBSC can do?
	Can I Get My Money Back?
	File a Complaint

Registration Reform - National Instrument 31-103

Complaints

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As an investor, you have the right to expect that the professionals who handle your investments will obey the rules, always act in your best interest and treat you fairly.

If you believe your financial adviser* or a public company is not complying with securities regulations, the New Brunswick Securities Commission (NBSC) would like you to know your options. The first step in correcting any wrong-doing is to make a complaint. Use the links below to help you through the complaints process:

How do I know if I have a complaint?
Find out what to do if you have a complaint with a financial adviser, their firm, or a public or private company.
How do I make a complaint?
Find out who to contact and some steps to follow to help create a stronger case.
What the NBSC can do.
The NBSC is here to protect investors. Find out our role in the complaints process.
Getting Your Money Back.
Depending on the circumstances, you may be able to use one or more of these options to get your money back.

Download our Complaints Brochure

*The term ‘financial adviser’ includes: securities dealers; advisers; dealing representatives; advising representatives; or other registrants.

LINKS
	Complaints Brochure
	Ombudsman For Banking Services and Investments
	Public Legal Education and Information Service